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Articles tagged with: Exchange Connector

10
December
2014

How to completely remove Exchange Connector’s instances in Service Manager 2012

When you delete Exchange Connector management pack without prior deleting the connector’s instances, you get the orphaned connectors in the SCSM console that you cannot delete. Even after you import the Exchange Connector management pack back, the situation stays as bad as before.

Written by: Marat Kuanyshev Categories: System Center 2012 Service Manager

06
October
2014

Reporting trap in SCSM 2012 with Exchange Connector

As many of you know, in Service Manager 2012 it is not easy to find out who exactly marked a Manual Activity as Completed. This information can be found in the history of the Manual Activity where the user is mentioned in the form of so-called 'Down-Level Logon Name' or DOMAIN\UserName. Needless to say that sometimes it is hard to realize that Contoso\josmi is actually John Smith.

Written by: Marat Kuanyshev Categories: System Center 2012 Service Manager

This is the default dialog which is useful for displaying information. The dialog window can be moved, resized and closed with the 'x' icon.