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Articles tagged with: SCUtils ConvertTask

18
November
2014

How NOT to email end users about converted work items or how to email in SCSM 2012 using VS C#

I spent most of my last weekend to help our customer to solve the situation with notifications for affected users. Originally, the customer had set up following the notification workflows:

  1. If a new incident is created, send an email to an affected user with details;
  2. If a new service request is created, send an email to an affected user with details.

Written by: Marat Kuanyshev Categories: System Center 2012 Service Manager

This is the default dialog which is useful for displaying information. The dialog window can be moved, resized and closed with the 'x' icon.