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17
December
2014

How to notify an assigned user only when Manual or Review Activity is already In Progress

In my previous post, I published a notification workflow that informs an assigned IT analyst about a new assignment to a Manual Activity with “In Progress” status. Soon I got a feedback that it would be fine if the workflow also sends an email for the users assigned to Review Activities. 

Why not and here you are. A new version of the previous solution is attached to this post. Fill free to change the Visual Studio C# code if required.
How to deploy:

  1. Copy NotifyIfActivitIinProgress.dll into the Service Manager installation folder on the management server (usually first installed one);
  2. Import SCUtils.AssignedToActivity.Workflow.xml;
  3. Customize the notification template ‘Notification template for a user assigned to Manual Activity In Progress’. Template must be in HTML format and only for en-US locate.
  4. Customize the notification template ‘Notification template for a user assigned to Review Activity In Progress’. Template must be in HTML format and only for en-US locate.

Download

Categories: System Center 2012 Service Manager

Marat Kuanyshev

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This is the default dialog which is useful for displaying information. The dialog window can be moved, resized and closed with the 'x' icon.