Announcement for the release of SCUtils Knowledge Base v3.0

We are very proud to announce a new release of SCUtils Knowledge Base for Microsoft System Center 2012 Service Manager. In this version we have made significant improvements in the functionality of our solution.

What is new:

• Very much anticipated feature that allows to open Knowledge Base articles in HTML format from the default Service Manager Silverlight web parts;
• Option to show External Content’s URL;
• Option to open an knowledge article’s context in the same window;
• Simplified deployment process;
• Optimized performance;
• Minor bugs fixes.

As usual, we recommend for all our current customers to update to this version of the product.
We invite all our potential customers to evaluate a demo version of the solution available for all registered visitors on the Download page.

SCUtils Knowledge Base v3. is a solution for Microsoft System Center 2012 Service Manager that allows end users to read the knowledge articles in HTML format on the self-service portal, assess the article’s content, and leave a feedback for the authors.

The solution is compatible with all current versions of Microsoft system Center 2012 Service Manager.

For more information about SCUtils Knowledge Base please visit www.scutils.com/products/knowledge-base.