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  • Announcement for the release of SCUtils Knowledge Base v3.0

Announcement for the release of SCUtils Knowledge Base v3.0

Written by newsmaker on Wednesday, 26 February 2014. Posted in news, 2014

We are very proud to announce a new release of SCUtils Knowledge Base for Microsoft System Center 2012 Service Manager. In this version we have made significant improvements in the functionality of our solution.

What is new:

  • Very much anticipated feature that allows to open Knowledge Base articles in HTML format from the default Service Manager Silverlight web parts;
  • Option to show External Content’s URL;
  • Option to open an knowledge article’s context in the same window;
  • Simplified deployment process;
  • Optimized performance;
  • Minor bugs fixes.

As usual, we recommend for all our current customers to update to this version of the product.
We invite all our potential customers to evaluate a demo version of the solution available for all registered visitors on the Download page.

SCUtils Knowledge Base v3. is a solution for Microsoft System Center 2012 Service Manager that allows end users to read the knowledge articles in HTML format on the self-service portal, assess the article’s content, and leave a feedback for the authors.

The solution is compatible with all current versions of Microsoft system Center 2012 Service Manager.

For more information about SCUtils Knowledge Base please visit www.scutils.com/products/knowledge-base.

This is the default dialog which is useful for displaying information. The dialog window can be moved, resized and closed with the 'x' icon.