Announcement for the release of SCUtils ConvertTask
Incident or Service Request? Now Service Manager practitioners can stop worrying about this question. We are proud to announce the release of SCUtils ConvertTask for Microsoft System Center 2012 Service Manager.
SCUtils ConvertTask allows Service Desk Analysts to convert Incident to Service Request with values, attachments, related objects, etc. and vice versa. The solution works for new and existing Incidents and Service Requests. Have you realized that the ticket has to be Incident instead of Service Request? Simply switch over.
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The product is compatible with all versions of Microsoft System Center 2012 Service Manager. For more information about SCUtils ConvertTask please visit www.scutils.com/products/converttask.