Announcement for the release of SCUtils KnowledgeTask v1.2
We are very happy to announce the release of SCUtils KnowledgeTask v1.2 for Microsoft System Center 2012 Service Manager.
SCUtils KnowledgeTask v1.2 has the following enhancements:
- Improved performance and speed;
- A knowledge article can be created from resolved and closed incidents.
SCUtils KnowledgeTask is a valuable add-on for Microsoft System Center 2012 Service Manager. It allows IT analysts in one-click resolve an incident and create a linked knowledge article based on the incident’s resolution description. The solution significantly simplify the task for creating knowledge using the information from the resolved incident.
For more information about SCUtils KnowledgeTask, please visit www.scutils.com/products/knowledgetask