Announcement for the release of SCUtils SmartAssign v1.1
We are very pleased to announce a new version of SCUtils SmartAssign.
SCUtils SmartAssign, the best in class solution, now includes a new feature that provides an additional information for a better assignment – Lync presence status of IT analysts. Using SCUtils SmartAssign, you can easily overlook all the required information for the most appropriate assignment.
You can download a free 15-day trial to evaluate all unique features of our solution from the Download page available for all registered visitors. The product is compatible with all versions of Microsoft System Center 2012 Service Manager.
For more information about SCUtils SmartAssign please visit www.scutils.com/products/smartassign