Today we announce a release of our new product, SCUtils SLAInstanceDuration.
All Microsoft System Center Service Manager practitioners know that even last version of the software lacks a native support for the user satisfaction survey.
It’s well known from the practice that the realization of the Knowledge Management on the self-service portal of Microsoft System Center Service Manager 2012 has some limitations.
This is the default dialog which is useful for displaying information. The dialog window can be moved, resized and closed with the 'x' icon.