Today we are excited to announce the next release of SCUtils Knowledge Base v1.1 for Microsoft System Center 2012 Service Manager.

Today we announce a release of our new product, SCUtils SLAInstanceDuration. 

All Microsoft System Center Service Manager practitioners know that even last version of the software lacks a native support for the user satisfaction survey. 

It’s well known from the practice that the realization of the Knowledge Management on the self-service portal of Microsoft System Center Service Manager 2012 has some limitations.