Log in  \/ 
x
x
x
Register  \/ 
x

SCUtils Email Connector 2016 SE

SCUtils Email Connector 2016 SE is an advanced IMAP/POP3 connector for Microsoft System Center 2016 Service Manager. The connector enables a cutting-edge email processing in the Service Manager for any IMAP/POP3 mail servers including Microsoft Exchange, Outlook.com, Gmail, Office 365, etc. The solution features all functions available in System Center Service Manager Exchange Connector but also has unique capabilities:

  • Reactivating Incidents, Service Requests or Problems;
  • Assigning a work item to a sender (‘assign to me’). Useful for group notifications;
  • Filtering embedded images like company logo in signatures, visual adornments, social network icons, etc;
  • Affected user can cancel Incidents and Service Requests;
  • Members of the Active Directory groups can vote on behalf of these groups;
  • Email, attachments, and recipients from the message about Manual/Review Activity can be linked to the Activity or/and its Parent Work Item/Activity with Related Items tab. Now you can easily open items related to Manual or Review Activity in the Service Manager console using its parent’s form.
  • Acknowledging for Service Request;
  • Setting Resolution Category for resolved Incidents and Problems;
  • Setting Implementation Results for completed Service Requests;
  • Rejecting Manual Activities;
  • Templates to apply for existing work items are optional;
  • Support for encrypted and signed emails.

Customers with Exchange Infrastructure can use the solution using IMAP (recommended) or POP3 protocol.

Compatible with Microsoft System Center 2016 Service Manager.

Price of 1 license of SCUtils Email Connector 2016 SE with one-year support - 2999 USD.

Please be aware that serial keys for first editions of SCUtils Email Connector 2016 are not compatible with SCUtils Email Connector 2016 SE.

            

One license covers a single installation in one production environment and two additional development/testing environments.

All customers with an active support and maintenance subscription for SCUtils Email Connector are eligible for buying SCUtils Email Connector 2016 SE with 50% discount.

SCUtils Email Connector 2016 SE Guide v2.0.pdf

This is the default dialog which is useful for displaying information. The dialog window can be moved, resized and closed with the 'x' icon.