SCUtils Knowledge Suite
Buy a valuable pack of two popular products to create and present knowledge articles for analysts and end users. SCUtils Knowledge Suite includes:
SCUtils Knowledge Base
Present knowledge articles in HTML format in a Service Manager self-service portal, support a search with wildcards, by article IDs, etc. Read more.
Dramatically simplify the process of creating knowledge articles from resolved incidents. One-click action to resolve an incident and create a linked knowledge article. Read more.
SCUtils Knowledge Awareness
SCUtils Knowledge Awareness automatically notifies the end users about the existing knowledge articles that can be relevant to the matter of their incidents. Read more.
Price of SCUtils Knowledge Suite with one-year support - 4099 USD.
One license covers a single installation in one production environment and in two additional development/testing environments.