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SCUtils Task Suite

Buy a valuable pack of two popular products to convert incidents to service requests and vice-versa and create knowledge articles from resolved incidents. SCUtils Task Suite includes:

SCUtils ConvertTask
Change a type of the work item from an incident to service request or vice-versa in any time. Keep the picture of your Service Desk’s work clean and straight. One-click action and an incident is now a service request. Or vice-versa if you like. Read more.

SCUtils KnowledgeTask
Dramatically simplify the process of creating knowledge articles from resolved incidents. One-click action to resolve an incident and create a linked knowledge article. Read more.

Licensing
Price of SCUtils Task Suite with one-year support - 2299 USD.
One license covers a single installation in one production environment and in two additional development/testing environments.

      

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